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Frequently asked questions

Are your pet products safe for dogs and cats?

Yes. Our products are carefully selected with pet safety in mind. We focus on comfortable materials, practical design, and everyday usability. However, we always recommend supervising your pet during first use, especially with toys, beds, or chew-related products.

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery time may vary depending on your location and the shipping method selected at checkout. Once your order ships, you will receive a tracking number by email.

Can I return or exchange the product if my pet doesn’t like it?

We want you and your pet to be happy with your purchase. If the product is unused, clean, and in its original packaging, you may contact us within the return period for return or exchange assistance. For hygiene reasons, used pet products may not be eligible for return.

What should I do if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery and include your order number, clear photos of the product, packaging, and shipping label. Our support team will review the issue and help you with a replacement, refund, or other suitable solution.

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Products

Durable, Squeaky Rubber Chew Ball

Durable, Squeaky Rubber Chew Ball

$19.00

Regular price Sale price $19.00
Full-Coverage Waterproof Pet Raincoat

Full-Coverage Waterproof Pet Raincoat

$25.50

Regular price Sale price $25.50
Pet frisbee

Pet frisbee

$13.99

Regular price Sale price $13.99
Pet sun protection quick-drying vest

Pet sun protection quick-drying vest

$19.90

Regular price $19.90 Sale price $19.90